General Terms and Conditions

PREAMBLE

 

Sarah Quénette (hereinafter referred to as Bloom In Serenity) is the publisher of Yoga and Coaching Products and Services for individuals, marketed through its websites (www.sarahtecoach.com). The list and description of products and services offered by Bloom In Serenity can be found on the aforementioned websites.

 

Article 1: Content and scope

 

Any contract implies the Customer's unreserved acceptance of the GTC. Unless expressly agreed otherwise by Bloom In Serenity, these terms and conditions shall prevail over any other document of the Customer, and in particular over any general terms and conditions of purchase. The latest version is always posted on the website. These General Terms and Conditions apply to Bloom In Serenity's in-person and distance yoga classes and coaching services.

 

Article 2 : Contract

 

In the case of coaching sessions, Bloom In Serenity will send the contract relating to the request for service to the Customer by e-mail. Bloom In Serenity Customers are to return a digital copy, duly completed and signed, to Bloom In Serenity as soon as possible, and keep one copy.

In the case of online yoga sessions and programs, Bloom In Serenity may send an invoice to the Customer upon request.

 

Article 3: Methodology

 

Bloom In Serenity is free to use the teaching methods and material of its choice, which are their sole responsibility. Session durations are specified on the Bloom In Serenity website.

 

Article 4 - Prices and payment methods

 

4.1 Rates

 

All prices quoted are exempt from VAT in accordance with article 293 B of the French General Tax Code (VAT exemption basis). All subscriptions are due in full as soon as the month starts. All coaching or yoga packages are due in full. Bloom In Serenity discounts and offers cannot be combined.

 

4.2 Terms of payment

 

Payment is to be made online on the Bloom In Serenity website via Paypal or Stripe, with the exception of private yoga classes at the customer's home, for which only the deposit is to be paid online. In this case, the balance must be paid before the beginning of the class. Payment for all Bloom In Serenity products and services must be made before the beginning of the session or class, or before gaining access to the product.

In the event of non-payment or late payment, Bloom In Serenity reserves the right to suspend or refuse any session or access to the product until outstanding debts are settled.

In accordance with article L 6353-5 of the French Labour Code, the Customer may request a refund before the end of the 14-day withdrawal period, unless the Customer has already begun to use the services or has already accessed the product.

 

Article 5 - Conditions for withdrawal, cancellation, postponement, termination

 

From the date on which the contract is signed, the Customer has a period of fourteen days to withdraw from the contract if no session has taken place. The Customer wishing to withdraw must notify Bloom In Serenity, within fourteen days of the signing of the contract, by regular e-mail, in an unequivocal manner or by means of a withdrawal form. In this case, all payments will be reimbursed. In the case that Bloom In Serenity withdraws from fulfilling the contract in part or in full, Bloom In Serenity undertakes to reimburse excess payments. If the customer cannot attend an in-person or a remote session, the Customer must notify Bloom In Serenity at least 24 hours in advance, otherwise the session will be due in full and will not be rescheduled. Special clauses: In case of special clauses written on the contract, they shall prevail over the general terms and conditions.

 

Article 6 - Intellectual property and copyright

 

All paper or digital materials given out during the coaching or accessible online as part of the coaching are the property of Bloom In Serenity. They may not be reproduced in whole or in part without the explicit permission of Bloom In Serenity.  All texts, comments, works, pictures, and images shown on these materials are protected by copyright in the whole world. The Customer also agrees not to compete directly or indirectly with Bloom In Serenity by transferring or communicating these documents.

 

Article 7: Information and complaints

 

Any request for information or complaint by the Customer relating to the GTC must be made using the contact form available on the website www.sarahtecoach.com. Bloom In Serenity will endeavor to respond as quickly as possible.

 

Article 8: Liability

 

Bloom In Serenity is responsible for the implementation of the means necessary for providing the services defined in the contract. Bloom In Serenity undertakes to use all the means at its disposal to ensure the best possible quality of service. Bloom In Serenity cannot be held responsible for the potential misuse of information obtained by the Customer within the framework of the contract. Bloom In Serenity's liability shall be limited to proven fault or negligence and shall be limited to direct damages suffered by the Customer, thus excluding any indirect damages of any nature whatsoever. In any event, should Bloom In Serenity be held liable, the total amount of any sum payable by Bloom In Serenity shall not exceed the total amount of the price paid by the Customer for the service in question.

 

Article 9 - Confidentiality

 

All information transmitted between Bloom In Serenity and the Coachee is covered by an obligation of confidentiality.

 

Article 10 - Personal information

 

In accordance with the provisions of the French Data Protection Act of January 6, 1978, the Customer has the right to access and rectify personal data concerning him or her, which may be exercised by contacting Bloom In Serenity at the address indicated in the general terms and conditions of sale.

 

Article 11 - Applicable law

 

Any dispute in connection with the contractual relationship between Bloom In Serenity and its Customers shall be governed exclusively by French law. In the event of a dispute, the Customer will shall contact Bloom In Serenity first to find an amicable solution.

 

Article 12: Archiving - Proof

 

Bloom In Serenity will archive contracts for a period of 3 years after their conclusion, and they will be considered as proof of transactions between the parties.

 

Article 13 - Other Matters

 

13.1 Should any clause of the GTC be declared null and void, it will be deemed unwritten but will not invalidate either the GTC or the coaching service in question.

 

13.2 Temporary or permanent non-fulfilment of one of the provisions of the T&Cs does not affect the validity of the other provisions of the T&Cs.

 

13.3 The Customer agrees to treat as strictly confidential, and not to disclose any information, document, data or concept of which they may become aware in the context of their support (in particular, discounts granted by Bloom In Serenity, specific terms and conditions of support, exchanges between Customers).

 

13.4 In the performance of the contract, the parties carry out and will carry out their activities independently, without this being interpreted as creating a hierarchy or a defacto partnership between them.

 

13.5 The Customer waives the right to invoke articles 1221, 1222 and 1223 of the French Civil Code.

 

13.6 The Customer may not bring any action, whatever its nature or basis, more than one year after the facts in question have occurred.

 

Article 14 – Contact

 

Email: hello@sarahtecoach.com

Address :

Sarah Quénette - EI

Morne Pitault, 97240 François

Phone number: + 33 (0)6 71 09 32 27